Is bigger better? Not always, particularly when it comes to customer service. In the end, it's how a lender responds that makes all the difference. We share two recent very different lender & customer experiences.

We love to haggle. It’s in our DNA. So with interest rates on the move, our team sat down to discuss a few things we consider when searching for a better rate for our clients. It’s always a good idea to be aware of these pitfalls when doing your research.

All owners spruce up their home for sale but a few tricks of the trade could be more than just a refresh. A fresh coat of paint, the smell of your favourite banana bread baking, and a glorious mirror in the dining room can all up a property’s appeal. Keep an eye out for these common tactics.

When buying or selling property, it’s important to enlist the help of a conveyancer or property lawyer early. Here we explain what they do and why you need one right from the beginning.

Getting your head around their ‘bank speak’ can be a little tricky. In fact, it can sound like a whooooole other language. Let us do little ‘banksplaining’ for you.

Your home loan can be one of your biggest monthly expenses, so we thought it might be helpful if we share our top tips for how to pay it off sooner.

Fixed interest rates - we’ve heard a lot about them lately in the media. So what exactly is a fixed interest rate?

If you haven’t really thought about your credit file for a while but you’re hoping to buy property or change banks soon, then tune in.

Digital ID’s are fantastic… most of the time. But there is one good reason why the old-fashioned plastic is still pretty good.

Whilst a fixed rate might seem pretty darn good, there can be a little catch you need to be aware of. Here we explain the ‘roll off’ rate.

When you’re renting, it is easy to calculate how much money you are giving your landlord. And isn’t it frustrating - but are you ready to buy your own home?

We all love a deal, in fact, we all love a great deal, don’t we? But in finance, sometimes the best deal, might not actually be right for you.

What is an offset home loan account? How doest it differ from a redraw mortgage account?

The Big 4 banks . After what was revealed about them in the Royal Commission the shine has totally gone off them. But who else is out there? We compare the best of the rest.

Equity is cool. The more equity to have the richer you are! It’s not some mythical thing, but it can grow magically without you knowing. It can also magically reduce without you knowing as well!

Typically you need to contribute about 20% of the price of a property when you’re buying a property. But if you don’t have that magic number, don’t despair, there are still a few options available.

The fact is, banks treat business owners differently. They think you’re a bit too complex; they think you’re a bit more risky; and you take too much of their time to consider your loan. In short, they sometimes just put you in the too-hard basket.